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Compliance

10DLC Registration Guide for Small Businesses: Brands, Campaigns, and Approval

Flat illustration of a registration checklist beside a smartphone in teal and green.

If you send text messages to customers from a regular 10-digit phone number in the US, you need 10DLC registration. Without it, carriers filter or …

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10DLC vs Short Code vs Toll-Free: Which SMS Number Type Fits Your Business

Flat teal illustration comparing three number cards, a 10-digit number, a toll-free number, and a short code, labeled Pick Your Number.

If you are setting up business text messaging in the US, one of the first decisions you face is what kind of number to send …

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SMS Opt-Out STOP Instructions: How Replies, Keywords, and Rules Work

Flat illustration of a smartphone showing a chat bubble with the word STOP for SMS opt-outs.

Every legitimate SMS marketing program has an exit door, and that door is labeled STOP. When someone replies STOP to your text, they are telling …

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A2P 10DLC Fees Explained: What You Actually Pay For

Flat illustration of a checked document beside a stack of coins representing 10DLC fees.

If you send business text messages from a regular local phone number in the US, you have probably run into A2P 10DLC registration. A2P means …

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SMS Opt-In Wording Examples: Compliant Phrases for Every Channel

Flat teal illustration of a smartphone with a checked opt-in checkbox and a speech bubble reading Opt-In.

Getting the words right on your SMS opt-in is one of those small details that decides whether your whole texting program is built on solid …

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10DLC Sample Campaign Descriptions: 8 Copy-Paste Examples That Pass Vetting

10DLC sample campaign description examples for SMS vetting approval

A 10DLC campaign description tells the vetting reviewer, in a few sentences, who you are, what messages you send, and why recipients expect them. It …

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SMS Quiet Hours by State: The 2026 Reference Table for Compliant Scheduling

SMS quiet hours by state reference table for compliant text message scheduling

Federal law prohibits telephone solicitations, including marketing text messages, before 8:00 a.m. or after 9:00 p.m. in the recipient's local time zone, under 47 C.F.R. …

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10DLC Campaign Rejected? 12 Reasons Why and How to Fix Each One

10DLC campaign rejected reasons and fixes guide for SMS marketing compliance

If your 10DLC campaign was rejected, the cause is almost always one of a dozen specific problems: an opt-in flow the reviewer cannot verify, sample …

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